INTRODUCTION
Conflict always arises in the real world — it is unavoidable. It is way in which conflict is handled that makes the difference. A healthy work environment is one that can resolve conflicts peacefully by finding a win-win solution. In many cases, conflict in the workplace just seems to be a fact of life. There are several situations where different people with different goals and needs have come into conflict. And this often-intense personal animosity can result in disaster. In many cases, effective conflict resolution skills can make the difference between positive and negative outcomes. Resolving conflict effectively can lead to personal and professional growth, along with:
• Increased understanding: The discussion needed to resolve conflict expands people's awareness of the situation, giving them an insight into how they can achieve their own goals without undermining those of other people;
• Increased group cohesion: When conflict is resolved effectively, team members can develop stronger mutual respect, and a renewed faith in their ability to work together; and
• Improved self-knowledge: Conflict pushes individuals to examine their goals in close detail, helping them understand the things that are most important to them, sharpening their focus, and enhancing their effectiveness.
However, if conflict is not handled effectively, the results can be damaging. Conflicting goals can quickly turn into personal dislike. Teamwork breaks down. Talent is wasted as people disengage from their work. And it is easy to end up in a vicious downward spiral of negativity and recrimination.
Download Full Project Report
Conflict always arises in the real world — it is unavoidable. It is way in which conflict is handled that makes the difference. A healthy work environment is one that can resolve conflicts peacefully by finding a win-win solution. In many cases, conflict in the workplace just seems to be a fact of life. There are several situations where different people with different goals and needs have come into conflict. And this often-intense personal animosity can result in disaster. In many cases, effective conflict resolution skills can make the difference between positive and negative outcomes. Resolving conflict effectively can lead to personal and professional growth, along with:
• Increased understanding: The discussion needed to resolve conflict expands people's awareness of the situation, giving them an insight into how they can achieve their own goals without undermining those of other people;
• Increased group cohesion: When conflict is resolved effectively, team members can develop stronger mutual respect, and a renewed faith in their ability to work together; and
• Improved self-knowledge: Conflict pushes individuals to examine their goals in close detail, helping them understand the things that are most important to them, sharpening their focus, and enhancing their effectiveness.
However, if conflict is not handled effectively, the results can be damaging. Conflicting goals can quickly turn into personal dislike. Teamwork breaks down. Talent is wasted as people disengage from their work. And it is easy to end up in a vicious downward spiral of negativity and recrimination.
Download Full Project Report
0 comments:
Post a Comment