Following is a list of sample questions designed to gather information relating to an individual’s communication skills. This section also includes observations to be made during the interview.
Interviewer’s Observations
A. Consider if the applicant is able to express himself/herself effectively and in a well-organized manner.
B. Observe whether the applicant has good eye contact.
C. Consider whether the applicant’s grammar, sentence structure, etc. are appropriate to the requirements of the position.
These questions should be customized to fit your position. Normally, only two or
three questions would be used:
1. We’ve all had occasions when we misinterpreted something that someone told us (like a due date, complicated instructions, etc.) Give me a specific example of when this happened to you. What was the situation? Why was there a misinterpretation? What was the outcome?
2. What kind of reports/proposals have you written? Can you give me some examples?
3. Give an example of when you told someone to do something, and they did it wrong. What was the outcome?
4. What reports that you are currently preparing (or recently prepared) are the most challenging and why?
5. What kinds of presentations have you made? Can you give me some examples? How many presentations do you make a year?
6. Give me an example from your past working experience where you had to rely on information given to you verbally to get the job done.
7. What different approaches do you use in talking with different people? How do you know you are getting your point across?
8. What is the worst communication problem you have experienced? How did you handle it?
Interviewer’s Observations
A. Consider if the applicant is able to express himself/herself effectively and in a well-organized manner.
B. Observe whether the applicant has good eye contact.
C. Consider whether the applicant’s grammar, sentence structure, etc. are appropriate to the requirements of the position.
These questions should be customized to fit your position. Normally, only two or
three questions would be used:
1. We’ve all had occasions when we misinterpreted something that someone told us (like a due date, complicated instructions, etc.) Give me a specific example of when this happened to you. What was the situation? Why was there a misinterpretation? What was the outcome?
2. What kind of reports/proposals have you written? Can you give me some examples?
3. Give an example of when you told someone to do something, and they did it wrong. What was the outcome?
4. What reports that you are currently preparing (or recently prepared) are the most challenging and why?
5. What kinds of presentations have you made? Can you give me some examples? How many presentations do you make a year?
6. Give me an example from your past working experience where you had to rely on information given to you verbally to get the job done.
7. What different approaches do you use in talking with different people? How do you know you are getting your point across?
8. What is the worst communication problem you have experienced? How did you handle it?
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