Need for the People Capability Maturity Model
In order to improve their performance, organizations must focus on three interrelated components—people, process, and technology—shown in Figure1. With the help of the Capability Maturity ModelSM for Software (CMMSM), many software organizations have made cost-effective, lasting improvements in their software processes and practices. Yet many of these organizations have discovered that their continued improvement requires significant changes in the way they manage, develop, and use their people for developing and maintaining software and information systems—changes that are not fully accounted for in the CMM. To date, improvement programs for software organizations have often emphasized process or technology, not people.
In order to improve their performance, organizations must focus on three interrelated components—people, process, and technology—shown in Figure1. With the help of the Capability Maturity ModelSM for Software (CMMSM), many software organizations have made cost-effective, lasting improvements in their software processes and practices. Yet many of these organizations have discovered that their continued improvement requires significant changes in the way they manage, develop, and use their people for developing and maintaining software and information systems—changes that are not fully accounted for in the CMM. To date, improvement programs for software organizations have often emphasized process or technology, not people.
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